Recently I revisited a pub for Sunday lunch, where previously I had the most fantastic gluten free lunch, despite the pub being really busy on a sunny autumn afternoon. http://delicious-devon.com/culm-valley-inn/ A starter, main and dessert were provided and all were delicious. So fast forward and we were in the area again, so we decided to eat at the same pub. Sadly the second experience was not as good as the first.
The pub in question had a week’s notice that I was a coeliac and I would require a gluten free meal. The response from the person who took the booking was chirpy and confirmed that yes I could be catered for.
However, when we arrived and made ourselves known, it wasn’t as good an offering as I first thought. I was told that she was sure all the Yorkshire puddings were made with a gluten free flour, but would I like her to check – errrrr yes please! Sadly upon checking, they had run out of gluten free flour that week so the Yorkies weren’t gluten free (they were aware that a coeliac was coming to eat on Sunday, so you would have thought that they would have ensured that they had a stock of gluten free flour?). No problem – I’ll have the roast without the Yorkies and can you make sure the gravy is gluten free. Of course, when my lunch was served there was a huge, gluten containing Yorkshire pudding on top of my beef. So I returned the meal and she offered to replace the plate. I did emphasise that I would need a completely fresh serving as the beef would be contaminated. That was sorted quickly and efficiently, so fair play to them, but what if I had ordered something else that required cooking fresh again? Either my hubby’s food would of gone cold or else we would have both ended up effectively eating alone. So, obviously my gluten free order wasn’t communicated properly to the kitchen.
Anyway the food was lovely, so onto dessert. We enquired and to what on the dessert menu was gluten free. The lovely waitress checked with the chef and he stated nothing – although he could do a cheese board for me, without obviously the crackers. That would be just cheese then?
Now I’m sorry, but if you have been given a whole week’s notice and confirmed that you can cater for a coeliac, then I’m really not sure that providing a starter without the bread or only cheese for dessert is acceptable really. Having said that the food I did have was very good, but I won’t be returning because if you say you can provide a gluten free lunch, then you should. 🙁